Thank you for reaching the enrollment department. Who do I have the pleasure of speaking with?

 

Great and can you verify your phone number so I can verify your qualification?

 

Well, let me be the first one to say CONGRATULATIONS! Ms. [Prospect First Name] you’ve been approved to receive a medical alert system valued at over $350 For FREE. This system is designed to help keep you safe and secure in your home in the event of a medical emergency. Now [Prospect First Name]  when you were getting qualified did they happen to tell you what kind of rating came back for you? Ok, well you have a four out of five-star rating. This means your eligibility is very good or borderline excellent. This means you have qualified for a no out-of-pocket state-of-the-art unit.

 

Are you familiar with Medical Alert Systems?

 

Well [Prospect First Name] my name is [Full Name] and the way they work is simple. If you or a family member has a medical emergency of any kind, even something so simple as a fall that you have difficulty getting up from, simply push the button on a lightweight waterproof necklace, bracelet, or smartwatch and speak hands-free from anywhere in the home to a live operator, who has all your contacts on file. They will talk to you, evaluate your situation and immediately get help for you, notify family or 911, and comfort you until help arrives. In truth, no home should be without one.

 

Now, [Prospect First Name] do you consider yourself more of a stay-at-home individual or on the go?

 

Our highly-rated system will fit your lifestyle and activities easily as 1, 2, and 3. You and I both know how easy it is to plug in a toaster, right? All of our clients have peace of mind that if something were to ever happen, help is simply a push of a button away. This is something that you would be interested in having, correct? [WAIT FOR YES]

 

The monitoring center for Urgent Medical Alert has been in business for more than 30 years and is a BBB Accredited company with an A+ rating. We specialize in keeping you safe and healthy at home. We guarantee you 24 hours a day, seven days a week 100% customer support.As you know, often it is very expensive to buy a unit like this and then try to pay a monthly service, so we make it very simple. You are not required to purchase the unit, the pendant, or the bracelet.  We ship it right to your home for FREE.

 

The only thing we ask for in return is that you maintain the monitoring every month, so you are protected 24/7. Today you qualify for the lowest discounted rate of only [insert price] a month. That’s about a dollar a day, you can’t beat that, and, of course, there is no sales tax! For signing up today, we will WAIVE the Shipping & Activation Fee, which’s a saving of over $150! Also, you get the equipment at no charge; that’s a saving of over $350! By signing up today, you save a total of $500!

 

[First Name] we would like to ship your equipment out to you today, so it will arrive within the next few days for only [insert price]. Now I just need to verify that we have all of your information in our system correctly. 

 

Are you still at (Read Customer Address listed in Gravis ).  

 

Do you prefer the wristband or the pendant? *Only applies to the mobile GPS unit.

 

Do you have a preferred hospital if there is an emergency? We can have up to 2 personal contacts on file for you that will be notified when an emergency happens. It can be a family member, friend, or neighbor. Any 2 of your choosing. Who do you want us to have on file?

 

Go ahead and grab a pen and paper so you have all of my information as well.


I want you to know who you are speaking with. ( Give the client your name, phone number, company name, and price of the monthly monitoring ). I have everything ready to go for you. The last thing we need on file is a payment method for the (insert price). It can be a Visa, Mastercard, Debit, or Credit, I’ll hold on the line while you grab one.

 

*Fill out the medical alert fields before proceeding to the up-sell

 

Lastly, you automatically received a free trial at liftgiving.com. LiftGiving is our service that saves you time and money. We will help you get various tasks done along with access to over 500,000 discounts to nationally recognized brands such as Walmart, Target, and much more. Your trial will activate today for only $.99 cents and will renew for only $9.95 per month. Sounds great right? Now before I put you on a quick hold and confirm your medical alert order do you have any questions for me? Great. Please hold one moment while we confirm your order. Thank you.