Hi, May I speak with [First Name]] the Last Name], please? Hi, [First Name] [Last Name] my name is (Agent Name), and I am calling from Urgent Medical Alert. We would like to send you a Medical Alert System valued at over $350 For FREE. This system is designed to help keep you safe and secure in your home in the event of a medical emergency. There is no need for you to purchase this equipment. Are you familiar with Medical Alert Systems?
[First Name] the way they work is simple. If you or a family member has a medical emergency of any kind, even something so simple as a fall that you have difficulty getting up from, simply push the button on a lightweight waterproof necklace or bracelet and speak hands-free from anywhere in the home to a live operator, who has all your contacts on file. They will talk to you, evaluate your situation and immediately get help for you, notify family or 911, and comfort you until help arrives. In truth, no home should be without one.
Our system is highly rated; it’s about the size of an answering machine with a LARGE HELP BUTTON that is big enough to see or touch in case of an emergency. The best thing is, our system install is as easy as 1, 2, 3; it plugs in like a toaster! You and I both know how easy it is to plug in a toaster, right? All of our clients have peace of mind that if something were to ever happen, help is simply a push of a button away. This is something that you would be interested in having, correct? (WAIT FOR YES)
The monitoring center for Urgent Medical Alert has been in business for more than 30 years and is a BBB Accredited company with an A+ rating. We specialize in keeping you safe and healthy at home. We guarantee you 24 hours a day, seven days a week 100% customer support. As you know, often it is very expensive to buy a unit like this and then try to pay a monthly service, so we make it very simple. You are not required to purchase the unit, the pendant, or the bracelet. We ship it right to your home for FREE.
The only thing we ask for in return is that you maintain the monitoring every month, so you are protected 24/7. Today you qualify for the lowest discounted rate of only $39.95 a month. That’s about a dollar a day, you can’t beat that, and, of course, there is no sales tax! For signing up today, we will WAIVE the Shipping & Activation Fee, which’s a saving of over $150! Also, you get the equipment at no charge; that’s a saving of over $350! By signing up today, you save a total of $500!
[First Name] we would like to ship your equipment out to you today, so it will arrive within the next few days for only $39.95. Now I just need to verify that we have all of your information in our system correctly.
Are you still at ( Read Customer Address listed in Gravis ).
Do you prefer the wristband or the pendant?
Do you have a preferred hospital if there is an emergency? We can have up to 2 personal contacts on file for you that will be notified when an emergency happens. It can be a family member, friend, or neighbor. Any 2 of your choosing. Who do you want us to have on file?
Go ahead and grab a pen and paper so you have all of my information as well.
I want you to know who you are speaking with. ( Give the client your name, phone number, company name, and price of the monthly monitoring ). I have everything ready to go for you. The last thing we need on file is a payment method for the $39.95. It can be a Visa, Mastercard, Debit, or Credit, I’ll hold while you grab one.
Objection Flowchart Section
Common Objections & Useful Information Section
I Can't Afford It–I Don't Have The Money–I Don't Have An Account–I Don't Need This Now–I Can Use My Cell