**MAKE SURE TO PERFORM RECAP BEFORE VERIFICATION**
**PLEASE SUBMIT YOUR ORDER FORM FIVE MINUTES BEFORE CALLING VERIFICATION**
To confirm our customer service number which is [customer service number. Customer service is open Monday through Friday from 9 am to 6 pm and on Saturdays from 9 am to 1 pm eastern standard time.
You have provided a [phone type] to work with the [insert unit type] which is the unit you have chosen today correct?
In order to receive today’s discounts, you must give a clear YES when the verification agent asks for your authorization to charge the [insert amount] TODAY!
You do understand you will be charged TODAY correct?
**SEVEN OR LESS STOP AND SOLIDIFY SALE **
On a scale of one through ten with ten being the highest how would you rate your confidence in today’s purchase?
Do you have any further questions for me before I transfer you to verification? I thank you very much for making the smart to get protected today. I’m going to put you on a quick hold so please don’t hang up while I transfer to verification. Thank you.
**MAKE SURE SALE FROM IS SUBMITTED BEFORE CALLING VERIFICATION**
**HOW TO CALL VERIFICATION**
Place line one on HOLD by checking the HOLD 1 box.
Select Verification Department
Once verify gets on the line take the customer off HOLD by unchecking the HOLD 1
Inform the verifier of your first name, your customer’s name, the unit type the customer is purchasing, and the name [company name].
Once verification begins hang up and disposition the call as a hit.