**MAKE SURE TO PERFORM RECAP BEFORE VERIFICATION**
**PLEASE SUBMIT YOUR ORDER FORM FIVE MINUTES BEFORE CALLING VERIFICATION**
Our customer service number is [customer service number] and is open Monday through Friday from 9 am to 6 pm and on Saturdays from 9 am to 1 pm eastern standard time.
When the verification asks for your permission to charge your card today you need to give them a clear YES.
You do understand you will be charged in the amount of (insert price) TODAY correct?
If you have ANY questions or billing concerns you can also reach us online at urgentmedicalalert.com Again our website is urgentmedicalalert.com Can you please repeat our website?
**SEVEN OR LESS STOP AND SOLIDIFY SALE **
On a scale of one through ten with ten being the highest how would you rate your confidence in today’s purchase?
Do you have any further questions for me before I transfer you to verification? I thank you very much for making a smart decision today. I’m going to put you on a quick hold so please don’t hang up while I transfer to verification. Thank you.
**MAKE SURE SALE FROM IS SUBMITTED BEFORE CALLING VERIFICATION**
**HOW TO CALL VERIFICATION**
Place line one on HOLD by checking the HOLD 1 box.
Select Verification Department
Once verify gets on the line take the customer off HOLD by unchecking the HOLD 1
Inform the verifier of your first name, your customer’s name, the unit type the customer is purchasing, and the name [company name].
Once verification begins hang up and disposition the call as a hit.